Notice: Undefined index: lang in /export/web/virtual/sla_untsystem_edu/month-report.php on line 79 SLA Report for May 2015
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Service Name Target SLA Actual SLA Details
Blackbaud Raiser's Edge 99.900% 100.000%
Business Intelligence Infrastructure 99.800% 99.877%
Campus Local Area Network 99.500%100.000% 55 of the 55 subservice(s) met or exceeded their SLA
Campus Technology Support Services 99.500%99.986% 4 of the 4 subservice(s) met or exceeded their SLA
Campus Wireless Network 99.500%99.985% 2 of the 2 subservice(s) met or exceeded their SLA
Central Web Services 99.600% 99.987%
Constituent Relationship Management 98.900% 99.615%
Datacenter Infrastructure Services 99.671%100.000% 5 of the 5 subservice(s) met or exceeded their SLA
Datacenter Networks 99.500% 99.994%
Data Protection Services 99.621% 100.000%
Degree Management Systems 98.900% 100.000%
Directory Services 99.900% 99.996%
Email Hosting for Faculty/Staff 99.900% 99.825%
Emergency Notifications 99.900% 100.000%
Financial Information Systems 98.900% 99.466%
Human Capital Management 98.900% 99.981%
Imaging Services 98.900% 99.327%
Incident Call and Support Request Tracking 99.500% 100.000%
Learning Management System Service and Support 98.900% 99.895%
Network Firewall and VPN 99.950% 99.848%
Portal 98.900% 98.245%
Server Provisioning 99.172%100.000% 96 of the 96 subservice(s) met or exceeded their SLA
SharePoint 99.900% 100.000%
Student Administration Information Systems 98.900% 99.989%
Telephone Services (UNT) 99.900% 99.993%
Telephone Services (UNTHSC) 99.900% 100.000%
Unified Messaging 99.900% 100.000% Missing Details
Video Conferencing Network 99.500% 99.981%
Virtualization Services 99.621% 99.949%
Wide Area Network 99.950% 100.000%
Report Generated: 9:27 AM on May 22nd 2015